Delivery rates and times
We like to offer the very best of delivery options.
We can send your order to you with a card for you to write your own message or we can write the message on a card of your choice and send directly to the recipient.
Once dispatched, please allow for delivery times as detailed below.
Delivery Rates and times
| UK Standard Delivery Tracked | 48 hours | £4.99 |
| UK Next Day Delivery Tracked | 24 hours | £5.99 |
| Europe Standard Delivery | For best rates | Contact Us |
| Non-European Delivery | For best rates | Contact Us |
Ordering and dispatch times
Orders placed before 2pm on weekdays will be dispatched the same day.
Orders placed before 12pm on Saturday will be dispatched the same day.
Orders placed after 2pm on weekdays will be dispatched the next day.
Orders placed after 12pm on Saturday or any time on Sunday will be dispatched on Monday.
With 5 stages of tracking you can keep tabs on your order’s progress with email or SMS notification. If no one is at home to accept delivery you can nominate a safe place where your order can be left. Redeliveries are at no cost.
Returns and exchanges
Due to the nature of our service we only accept returns if your order or items included are damaged or defective. If this is the case, please email us at info@whiteboxcompany.co.uk within 3 days of receiving your order and we can arrange an exchange.
International shipping
We ship to a number of countries and can work with you to arrange the most convenient option. Just email us at info@whiteboxcompany.co.uk with your destination and we can quote you before you purchase your gift.
Special Instructions
If you have a specific date in mind that you need your order to arrive, let us know and we can schedule the delivery in advance to make that happen.