{"id":594,"date":"2018-10-12T13:28:19","date_gmt":"2018-10-12T12:28:19","guid":{"rendered":"https:\/\/whiteboxcompany.co.uk\/?page_id=594"},"modified":"2018-11-12T10:22:47","modified_gmt":"2018-11-12T10:22:47","slug":"faqs","status":"publish","type":"page","link":"https:\/\/whiteboxcompany.co.uk\/home-gift-packages\/faqs\/","title":{"rendered":"FAQs"},"content":{"rendered":"

[et_pb_section fb_built=”1″ custom_padding_last_edited=”on|phone” module_class=”gary” _builder_version=”3.17.1″ background_color=”rgba(130,114,114,0.04)” background_image=”https:\/\/whiteboxcompany.co.uk\/wp-content\/uploads\/bg.png” background_size=”initial” background_position=”top_left” background_repeat=”repeat” custom_padding=”30px||0||false|false” custom_padding_tablet=”20px||20px|” custom_padding_phone=”10px||10px|” custom_css_main_element=”background-repeat: repeat;||background-size: initial;||border-bottom: 1px #ccc solid;” transparent_background=”off” global_module=”206977″][et_pb_row custom_padding=”0px||0px|” custom_margin=”0px||0px|” padding_top_1=”0px” padding_bottom_1=”0px” _builder_version=”3.17″][et_pb_column type=”4_4″ _builder_version=”3.0.47″ padding_bottom=”0px” padding_top=”0px” parallax=”off” parallax_method=”on”][et_pb_divider show_divider=”off” height=”0px” admin_label=”DO NOT CHANGE THIS SECTION” _builder_version=”3.17.2″ custom_margin=”0px||0px|” custom_padding=”0px||0px|”][\/et_pb_divider][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”3.17″ box_shadow_style=”preset3″ custom_padding=”54px|0px|29px|0px|false|false”][et_pb_row _builder_version=”3.0.48″ background_size=”initial” background_position=”top_left” background_repeat=”repeat”][et_pb_column type=”4_4″ _builder_version=”3.0.47″ parallax=”off” parallax_method=”on”][et_pb_text _builder_version=”3.17″]<\/p>\n

FAQs<\/h1>\n

A few questions and answers<\/span><\/h2>\n

If there is anything else you would like to ask us that isn’t found below please don’t hesitate to ask!<\/span><\/p>\n

[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”3.17″ custom_margin=”||50px|” custom_padding=”51px|0px|21px|0px|false|false”][et_pb_row _builder_version=”3.0.48″ background_size=”initial” background_position=”top_left” background_repeat=”repeat”][et_pb_column type=”4_4″ _builder_version=”3.0.47″ parallax=”off” parallax_method=”on”][et_pb_toggle title=”MY BOX IS A GIFT. I DON’T WANT A RECEIPTS\/INVOICES OR PRICES.” icon_color=”#23130b” admin_label=”MY BOX IS A GIFT. I DON’T WANT A RECEIPT OR ANY PRICES.” _builder_version=”3.17.6″ title_font=”||||||||” title_text_color=”#605453″ body_font=”||||||||” body_text_color=”#605453″]<\/p>\n

We don\u2019t include receipts or invoices inside any of our boxes as we know that they will be mostly given as gifts. <\/span><\/p>\n

As we don\u2019t sell our gift items individually, there will be no individual prices on any items – just beautifully luxurious packaging and a personalised note.<\/span><\/p>\n

[\/et_pb_toggle][et_pb_toggle title=”HOW LONG WILL MY ORDER TAKE TO ARRIVE?” icon_color=”#23130b” admin_label=”HOW LONG WILL MY ORDER TAKE TO ARRIVE?” _builder_version=”3.17.6″ title_font=”||||||||” title_text_color=”#605453″]<\/p>\n

Orders made before 12pm Monday-Friday will be shipped out the same day and arrive at your destination of choice within 48hours. <\/span><\/p>\n

If you have booked Speedy Shipping, we can deliver next day. There will be an extra charge for Speedy Shipping, which is listed on our delivery charges<\/a> page. <\/span><\/p>\n

We can deliver on the same day within the BN post code. A delivery charge will be applied.<\/span><\/p>\n

[\/et_pb_toggle][et_pb_toggle title=”IS IT SAFE TO PUT MY CREDIT CARD DETAILS INTO YOUR WEBSITE?” icon_color=”#23130b” admin_label=”IS IT SAFE TO PUT MY CREDIT CARD DETAILS INTO YOUR WEBSITE?” _builder_version=”3.17.6″ title_font=”||||||||” title_text_color=”#605453″]<\/p>\n

We don\u2019t store any of your credit card information. It’s handled by our payment processor Stripe. We will also never share your personal information with anyone<\/span>.<\/p>\n

[\/et_pb_toggle][et_pb_toggle title=”WHERE DO YOU SHIP?” icon_color=”#23130b” admin_label=”WHERE DO YOU SHIP?” _builder_version=”3.17.6″ title_font=”||||||||” title_text_color=”#605453″]<\/p>\n

We ship anywhere in the UK.<\/span>
We can ship internationally for an additional fee. Email info@whiteboxcompany.co.uk if you’re overseas and we’ll see what we can do!<\/span><\/p>\n

[\/et_pb_toggle][et_pb_toggle title=”CAN I SWAP ITEMS FROM OTHER BOXES?” icon_color=”#23130b” admin_label=”CAN I SWAP ITEMS FROM OTHER BOXES?” _builder_version=”3.17.6″ title_font=”||||||||” title_text_color=”#605453″]<\/p>\n

Our boxes have been specially put together to make sure that each item complements another and looks beautiful when unwrapped. We do, however, understand that some of the other items might be more suited for a personal gift, so we are happy to put together a bespoke box of your choice. We will have to price this accordingly, but it’s no problem! Drop us a line at info@whiteboxcompany.co.uk – let us know what you’re looking for and we will be happy to help.<\/span><\/p>\n

[\/et_pb_toggle][et_pb_toggle title=”WHAT IS YOUR RETURNS POLICY?” icon_color=”#23130b” admin_label=”WHAT’S YOUR RETURN POLICY?” _builder_version=”3.17.6″ title_font=”||||||||” title_text_color=”#605453″]<\/p>\n

All sales are final. We know your loved one will be over the moon when they receive their WhiteBox.<\/span><\/p>\n

[\/et_pb_toggle][et_pb_toggle title=”DO THE BOXES COME WITH A PERSONALISED MESSAGE?” icon_color=”#23130b” admin_label=”DO THE BOXES COME WITH A PERSONAL MESSAGE?” _builder_version=”3.17.6″ title_font=”||||||||” title_text_color=”#605453″]<\/p>\n

Each WhiteBox includes a card. Simply provide us with your message when you purchase, and we will add it to one of our beautifully designed WhiteBox message cards.<\/span><\/p>\n

[\/et_pb_toggle][et_pb_toggle title=”WHAT IS THE SIZE OF EACH BOX?” icon_color=”#23130b” admin_label=”WHAT IS THE SIZE OF EACH BOX?” _builder_version=”3.17.6″ title_font=”||||||||” title_text_color=”#605453″]<\/p>\n

The boxes are: 27 x 45 x 11cm<\/p>\n

[\/et_pb_toggle][et_pb_toggle title=”GOT ANOTHER QUESTION?” icon_color=”#23130b” admin_label=”GOT ANOTHER QUESTION?” _builder_version=”3.17.6″ title_font=”||||||||” title_text_color=”#605453″]<\/p>\n

We’d love to chat. Drop us a line at info@whiteboxcompany.co.uk<\/span><\/p>\n

[\/et_pb_toggle][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":"

FAQs A few questions and answers If there is anything else you would like to ask us that isn’t found below please don’t hesitate to ask!We don\u2019t include receipts or invoices inside any of our boxes as we know that they will be mostly given as gifts. As we don\u2019t sell our gift items individually, […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":""},"yoast_head":"\nFAQs - White Box Company<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/whiteboxcompany.co.uk\/home-gift-packages\/faqs\/\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"FAQs - White Box Company\" \/>\n<meta property=\"og:description\" content=\"FAQs A few questions and answers If there is anything else you would like to ask us that isn't found below please don't hesitate to ask!We don\u2019t include receipts or invoices inside any of our boxes as we know that they will be mostly given as gifts. As we don\u2019t sell our gift items individually, […]\" \/>\n<meta property=\"og:url\" content=\"https:\/\/whiteboxcompany.co.uk\/home-gift-packages\/faqs\/\" \/>\n<meta property=\"og:site_name\" content=\"White Box Company\" \/>\n<meta property=\"article:modified_time\" content=\"2018-11-12T10:22:47+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Estimated reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"5 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Organization\",\"@id\":\"https:\/\/whiteboxcompany.co.uk\/home-gift-packages\/#organization\",\"name\":\"Whitebox Company\",\"url\":\"https:\/\/whiteboxcompany.co.uk\/home-gift-packages\/\",\"sameAs\":[],\"logo\":{\"@type\":\"ImageObject\",\"@id\":\"https:\/\/whiteboxcompany.co.uk\/home-gift-packages\/#logo\",\"inLanguage\":\"en-GB\",\"url\":\"https:\/\/whiteboxcompany.co.uk\/wp-content\/uploads\/white-box-gift-company-600.jpg\",\"contentUrl\":\"https:\/\/whiteboxcompany.co.uk\/wp-content\/uploads\/white-box-gift-company-600.jpg\",\"width\":600,\"height\":581,\"caption\":\"Whitebox Company\"},\"image\":{\"@id\":\"https:\/\/whiteboxcompany.co.uk\/home-gift-packages\/#logo\"}},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/whiteboxcompany.co.uk\/home-gift-packages\/#website\",\"url\":\"https:\/\/whiteboxcompany.co.uk\/home-gift-packages\/\",\"name\":\"White Box Company\",\"description\":\"Luxury gift boxes delivered to your door\",\"publisher\":{\"@id\":\"https:\/\/whiteboxcompany.co.uk\/home-gift-packages\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/whiteboxcompany.co.uk\/home-gift-packages\/?s={search_term_string}\"},\"query-input\":\"required name=search_term_string\"}],\"inLanguage\":\"en-GB\"},{\"@type\":\"WebPage\",\"@id\":\"https:\/\/whiteboxcompany.co.uk\/home-gift-packages\/faqs\/#webpage\",\"url\":\"https:\/\/whiteboxcompany.co.uk\/home-gift-packages\/faqs\/\",\"name\":\"FAQs - White Box Company\",\"isPartOf\":{\"@id\":\"https:\/\/whiteboxcompany.co.uk\/home-gift-packages\/#website\"},\"datePublished\":\"2018-10-12T12:28:19+00:00\",\"dateModified\":\"2018-11-12T10:22:47+00:00\",\"breadcrumb\":{\"@id\":\"https:\/\/whiteboxcompany.co.uk\/home-gift-packages\/faqs\/#breadcrumb\"},\"inLanguage\":\"en-GB\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/whiteboxcompany.co.uk\/home-gift-packages\/faqs\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/whiteboxcompany.co.uk\/home-gift-packages\/faqs\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/whiteboxcompany.co.uk\/home-gift-packages\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"FAQs\"}]}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"FAQs - White Box Company","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/whiteboxcompany.co.uk\/home-gift-packages\/faqs\/","og_locale":"en_GB","og_type":"article","og_title":"FAQs - White Box Company","og_description":"FAQs A few questions and answers If there is anything else you would like to ask us that isn't found below please don't hesitate to ask!We don\u2019t include receipts or invoices inside any of our boxes as we know that they will be mostly given as gifts. As we don\u2019t sell our gift items individually, […]","og_url":"https:\/\/whiteboxcompany.co.uk\/home-gift-packages\/faqs\/","og_site_name":"White Box Company","article_modified_time":"2018-11-12T10:22:47+00:00","twitter_card":"summary_large_image","twitter_misc":{"Estimated reading time":"5 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"Organization","@id":"https:\/\/whiteboxcompany.co.uk\/home-gift-packages\/#organization","name":"Whitebox Company","url":"https:\/\/whiteboxcompany.co.uk\/home-gift-packages\/","sameAs":[],"logo":{"@type":"ImageObject","@id":"https:\/\/whiteboxcompany.co.uk\/home-gift-packages\/#logo","inLanguage":"en-GB","url":"https:\/\/whiteboxcompany.co.uk\/wp-content\/uploads\/white-box-gift-company-600.jpg","contentUrl":"https:\/\/whiteboxcompany.co.uk\/wp-content\/uploads\/white-box-gift-company-600.jpg","width":600,"height":581,"caption":"Whitebox Company"},"image":{"@id":"https:\/\/whiteboxcompany.co.uk\/home-gift-packages\/#logo"}},{"@type":"WebSite","@id":"https:\/\/whiteboxcompany.co.uk\/home-gift-packages\/#website","url":"https:\/\/whiteboxcompany.co.uk\/home-gift-packages\/","name":"White Box Company","description":"Luxury gift boxes delivered to your door","publisher":{"@id":"https:\/\/whiteboxcompany.co.uk\/home-gift-packages\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/whiteboxcompany.co.uk\/home-gift-packages\/?s={search_term_string}"},"query-input":"required name=search_term_string"}],"inLanguage":"en-GB"},{"@type":"WebPage","@id":"https:\/\/whiteboxcompany.co.uk\/home-gift-packages\/faqs\/#webpage","url":"https:\/\/whiteboxcompany.co.uk\/home-gift-packages\/faqs\/","name":"FAQs - White Box Company","isPartOf":{"@id":"https:\/\/whiteboxcompany.co.uk\/home-gift-packages\/#website"},"datePublished":"2018-10-12T12:28:19+00:00","dateModified":"2018-11-12T10:22:47+00:00","breadcrumb":{"@id":"https:\/\/whiteboxcompany.co.uk\/home-gift-packages\/faqs\/#breadcrumb"},"inLanguage":"en-GB","potentialAction":[{"@type":"ReadAction","target":["https:\/\/whiteboxcompany.co.uk\/home-gift-packages\/faqs\/"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/whiteboxcompany.co.uk\/home-gift-packages\/faqs\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/whiteboxcompany.co.uk\/home-gift-packages\/"},{"@type":"ListItem","position":2,"name":"FAQs"}]}]}},"_links":{"self":[{"href":"https:\/\/whiteboxcompany.co.uk\/home-gift-packages\/wp-json\/wp\/v2\/pages\/594"}],"collection":[{"href":"https:\/\/whiteboxcompany.co.uk\/home-gift-packages\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/whiteboxcompany.co.uk\/home-gift-packages\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/whiteboxcompany.co.uk\/home-gift-packages\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/whiteboxcompany.co.uk\/home-gift-packages\/wp-json\/wp\/v2\/comments?post=594"}],"version-history":[{"count":2,"href":"https:\/\/whiteboxcompany.co.uk\/home-gift-packages\/wp-json\/wp\/v2\/pages\/594\/revisions"}],"predecessor-version":[{"id":207181,"href":"https:\/\/whiteboxcompany.co.uk\/home-gift-packages\/wp-json\/wp\/v2\/pages\/594\/revisions\/207181"}],"wp:attachment":[{"href":"https:\/\/whiteboxcompany.co.uk\/home-gift-packages\/wp-json\/wp\/v2\/media?parent=594"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}